Privacy Policy

Last updated: January 2025

1. Introduction

Reforzal UGC Manager ("we", "our", or "the App") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our Shopify application.

2. Information We Collect

2.1 Shop Information

When you install our app, we collect:

Shop domain name
Store owner email
Access tokens for API communication

2.2 Influencer Data

You may input the following influencer information:

Name and contact information (email, phone)
Social media handles (Instagram, TikTok, YouTube)
Location information
Notes and collaboration details

2.3 Order Data

We access order data to track coupon usage, including:

Discount codes used
Order totals (for sales attribution)

3. How We Use Your Information

We use collected information to:

Provide the influencer management features
Track coupon performance and sales attribution
Send transactional emails (portal invitations, notifications)
Improve our services and user experience

4. Data Sharing

We do not sell your data. We may share data with:

Shopify: Required for app functionality
Resend: For sending transactional emails
Google Gemini: For AI-powered coupon creation (no personal data shared)

5. Data Retention

We retain your data as long as you use our app. Upon uninstallation, we retain data for 48 hours to allow for reinstallation. After receiving a shop redact webhook from Shopify, we permanently delete all associated data.

6. Your Rights (GDPR)

You have the right to:

Access: Request a copy of your data
Rectification: Correct inaccurate data
Erasure: Request deletion of your data
Portability: Export your data

To exercise these rights, contact us at privacy@reforzal.com

7. Security

We implement industry-standard security measures including:

HTTPS encryption for all data transmission
Secure authentication via Shopify OAuth
Rate limiting to prevent abuse
Input validation and sanitization

8. Changes to This Policy

We may update this policy periodically. Significant changes will be communicated through the app or via email.

9. Contact Us

For questions about this Privacy Policy, contact us at:

Email: privacy@reforzal.com
Website: https://reforzal.com